Why was I declined?

If you've been declined you should have received an email informing you of this, which gives you the main factors for why we decline applications.
Zopa isn't a bank, but a lending and borrowing exchange in which real people's money is loaned out to borrowers. We therefore have a responsibility to credit check each application, just as a bank would, to make sure that lenders are protected as much as possible. We unfortunately cannot give any specific reasons as to why you were declined as it is our policy not to divulge any details of our decision making policy since this would expose us to potential gaming of the system. However, there are some key things that can influence the end result:
  • How much debt a person has
  • What changes in credit profile have taken place historically
  • Previous payment history to other providers does not fit our lending criteria
  • The credit bureau may not have sufficient information for us to be able to make a safe decision
We're very sorry we can't help you on this occasion, but you may be able to reapply in a few months' time if your personal circumstances have changed.

Last Updated: 18 April 2016, 02:46pm
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